HR, payroll, learning, analytics and finance case studies

Welcome to our case study hub. Here you'll find a range of success stories from recent projects covering a wide range of our products and services, spanning industries in both private and public sectors.

All of our case studies are available to view.

Case studies

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Hibernian Football Club

The club had tried other HR systems before, but they often felt disconnected. MHR took a more conversational approach and demonstrated the flexibility of People First.
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Meridian Business Support

With 30 years of experience in the recruitment industry, Meridian Business Support is committed to matching the best talent with the best employers. Here's how they migrated from iTrent to…
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Newport City Homes

With their central mission being providing homes in communities where people want to live, Newport Homes manages 10,000 properties across Newport, Wales, making them the largest social landlord in the…
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Sytner Group

Sytner has been working with MHR for two decades, and have used iTrent to produce a consistent payroll process across all of their dealerships.
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Essex Wildlife Trust

Essex Wildlife Trust share the benefits of using People First including the application tracking system, recruitment and onboarding, and improved efficiencies across the organisation.
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ScotRail

Lynn Murphy explains how unlocking iTrent's real potential, reduced time spent on admin and how the ease of use makes employees happy to engage with the system.
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Watford Borough Council

Watford Borough Council and Three Rivers District Council needed a new HR system to reduce costs and onerous checking processes, improve reporting capabilities, achieve time savings and gain increaseed efficiencies…
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Retail Assist

Trisha shares how integrating the MHR LMS with People First centralises people data and helps Retail Assist create a tailored selection of learning modules.
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Praxis Real Estate

HR Manager Joseph explains how People First allows employees at Praxis Real Estate Management to take control of their daily HR needs, increasing efficiency and engagement.
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BB7 Consulting

Katie, People and Culture Advisor at BB7 Consulting, wanted in an HR system where employees could do their own admin, such as updating their bank details. She needed to streamline…
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Cardinal Global Logistics

Listen to Louise, Neil and Abby of Cardinal Global Logistics explain how People First helps connect their employees across the world no matter where they are based.
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University of Huddersfield

Discover how iTrent Document Manager had freed up the University of Huddersfield's HR teams' time - allowing them to focus on important strategic tasks, as well as increasing management confidence…
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Askham Bryan College

Implementing the iTrent learning management system at Askham Byran College had an almost immediate impact. Nearly all employees were using the system within a matter of weeks, completing a series…
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Octavia

London-based social housing and care provider Octavia needed an interactive, engaging and easily accessible learning management system to support the upskilling of their diverse workforce. MHR had just the solution...
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Mill Hill School Foundation

A year after implementing HR, the Mill Hill School Foundation has made fundamental improvements to HR systems and processes. Burdensome admin processes have been replaced and efficient new ways of…
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Companies House

A customer since 2017, Companies House invested in a bespoke strategic review with the aim of understanding hwo to utilise their system better - focusing on time savings, automations and…
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Praxis Care

"As a partner to the organisation, iTrent has been incredibly responsive. It's always looking to see how we can do things much more efficiently and easier, taking away the burden…
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Reaseheath College

Implementing iTrent Salary Modelling and IBM Planning Analytics is having a significant impact for Reaseheath College. Improved accuracy around finance planning, greater flexibility, wider visibility and supporting strategic decision-making are…
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Torus

Torus wanted more out of their data and more control. They wanted to be able to not just see what was going on in the business but project a few…
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Oaklands College

The payroll team at Oaklands College in Hertfordshire were almost drowning in a sea of pensions paperwork each month - in their own words, "struggling". The implementation of MHR's Pension…
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The Plan Group

In this video, The Plan Group tell us all about how People First has increased employee engagement through recognitions, check-ins and more.
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Midland Heart

Midland Heart had very clear ideas about what they wanted in a new HR and payroll software solution - easy viewing of data, an accurate 360 view of their teams…
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Shrewsbury College Group

Shrewsbury Colleges merger and growth drives need for enhanced HR and payroll system to streamline and automate processes while providing better data and support for management.
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Amtico

Amtico had been using separate HR, payroll and learning management systems. None were integrated. A tendering process led them to MHR and iTrent. Almost immediately after implementation the integration, automation…
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Vantec

Bogged down in paperwork, international logistics company Vantec need to not just speed-up and simplify reporting to senior management, but also improve and scope of the reports generated. The adoption…
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Rochdale Borough Council

Rochdale Borough Council was operating using five different databases, repetition was chewing up excess time and an over reliance on internal IT support mean change was necessary. After reviewing their…
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Sheffield City Council

Filling hundred of positions every year, Sheffield City Council was investing significant time and resources in a largely manual recruitment process. They needed to change. Adding the recruitment module to…
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Market Harborough Building Society

Since rolling-out IBM Planning Analytics with Watson the Leicestershire-based building society has realised significant operational and analysis-based benefits.
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Oxford Diocesan Schools Trust

Oxford Diocesan Schools Trust wanted to take control of their data while streamlining systems and processes. Increased accuracy in reporting was also a must - as was working with a…
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Leigh Academies Trust

The growing multi-academy trust was looking for a streamlined payroll and HR solution. They wanted to save time, automate processes and ensure accuracy at every turn. The system needed to…
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Oldham College

Oldham College was using several job boards for recruitment - but it was a time-consuming, manual process. They wanted a system that would save time, free-up people and simplify things…
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Young Epilepsy

Young Epilepsy needed to digitise thousands of paper-based records. They also wanted a future where documents were stored securely but were readily accessible. Integrating Document Manager with iTrent turned out…
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Severn Trent

Severn Trent provide services across the UK. With over 7000 employees, they wanted to ensure they could continue to pay their workforce accurately, on time, every time. Find out why…
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Toray Advanced Composites

Manufacturing business Toray Advanced Composites wanted to move away from recording employee data on a succession of spreadsheets. They also wanted a more proactive way to communicate internally and monitor…
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Queens University Belfast

Queen's University Belfast, an MHR customer of nearly 30 years' standing, wanted to reduce paper trails, free-up space and employee time while adding an additional layer of security to the…
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HCRG Care Group

HCRG Care Group is a long-established iTrent customer with 400 permanent employees. As part of a broader financial wellbeing initiative for employees, HCRG Care Group wanted to explore how flexible…
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Hackney Council

With IFRS16 representing a major accounting standard change it was a great opportunity for Hackney Council to review the wat they managed and reported on their leases. Read the case…
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Bedfordshire, Cambridgeshire and Hertfordshire Police Force

The three police collaborate on many operational functions which requires information sharing across diverse areas. In operating shared systems, they are committed to HR transformation and were looking to harness…
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Newport City Council

Committed to a policy of improvement, Newport City Council constantly seeks to advance its modernisation agenda =. Central to this is the implementation of digital technology to maximise people activity…
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Warwickshire County Council

With a large employee base to consider, and a variety of subsidiaries such as district councils, schools and rescue services, it was crucial any new system WCC considered would provide…
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Clackmannanshire Council

Having worked with us since 1994, Clackmannanshire Council made the decision to migrate to cloud hosting to improve internal processes. View the case study to discover how this move has…
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Nottingham City Transport

Nottingham City Transport migrated to iTrent Electric as part of a wider project to transform their HR processes. Watch the video case study to discover how Electric's configurability improved the…
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Hugh James

Hugh James, a top 100 law firm, wanted to provide employees with a user friendly system. Watch the case study to see how self-service has given user greater responsibility for…
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Cherwell District Council

Cherwell District Council replaced multiple manual - based systems for a single, fully hosted, and controllable solution that enabled employee and manager self-service. Read the case study for more information…
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Motoring Business Vospers

Vospers used MHR's HR and Payroll Service for five years prior to the implementation of the Managed Payroll Service 2021 as they no longer wanted to rely on just one…
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UK Export Finance Customer Success

UK Export Finance (UKEF) employs more than 400 people. They chose our Payroll Processing Service to improve accuracy, flexibility and reduce time spent on admin, while ensuring continued compliance. Read…
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Admiral

Admiral needed a flexible system that could acomadate their complex payroll needs and automate manual processes. Discover how iTrent has fufilled these requirements and helped Admiral on their mission to…
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Elmbridge Borough council

Starting as a hosted payroll service, we've worked closely with Elmbridge to move its operations to our Managed Payroll Service including integrated learning and HR support. Read the case study…
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Devon County Council

Devon County Council streamlined its processes through advanced automation and the implementation of our pension data solution. Read the case study to discover how the solution allowed the council to…
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Stonewater

Stonewater's largely mobile workforce needed a system they could quickly and easily access from anywhere. Integrated into our HR and payroll platform, our digital assistant allowed their employees to quickly…
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Nottingham Trent University

Nottingham Trent University replaced inefficient paper-based processes, introduced manager and employee self-service, and expanded its data reporting. Read the case study to understand the benefits of taking HR and Payroll…

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