Challenges
Companies House started to lose confidence with their iTrent system. Even though there were new and emerging functionality, they weren’t using iTrent’s basic set-up to its full ability, which caused unnecessary lengthy and complex processes.
Solutions
MHR’s strategic team established a project plan to undertake a strategic review of Companies House wellbeing and iTrent system and processes. The results allowed senior and corporate teams to understand iTrent and how it fits with the wider transformation programme they were undergoing.
Charlotte Newman-Ford, Head of Workforce Planning at Companies House said, “the MHR Strategic Team have absolutely understood what Companies House are about and what we are trying to achieve. The strategy review exercise has confirmed our internal programme of work over the next 2 years.”
Benefits Companies House saw:
- Positive implementation experience
- Streamlining HR and payroll processes
- Reduces admin tasks
- Reduction in errors
- Employees managing their own data
