Solutions for an evolving industry.
The nature of the retail industry is changing at a fast pace due to consumer demands and evolving workforce expectations. You need a solution that moves with your organisation and supports you. That’s us, and our finance, HR and payroll software solution that manages your retail workforce to seamlessly improve your day-to-day.
We work with retailers to meet your fast-paced needs and exceed your competitors, every day. It’s why we’re trusted to pay over 225,000 retail workers.
The change you need to survive in a competitive market
Here's why our solutions can make all the difference in organisations with a lot of moving parts
Attract and retain great talent
Create an environment where your employees can thrive through effective training and development programmes, in turn delivering great customer service.
Achieve operational greatness
Give your employees the chance to flourish through effective working arrangements such as clear shift patterns and flexible pay allowing them to concentrate less on when they’re working, and more on what matters most, your customers.
Pay your workforce right
Our system provides a single source of truth, ensuring your systems and payroll team can talk to each other. That means your payroll can handle multiple roles, frequencies, terms and conditions, all at 99.999% accuracy.
Delivering a great customer service
Intuitive and engaging self-service functionality for employees and managers, leads to self-sufficiency and allowing your teams to spend more time building product knowledge and spending time with customers.
Keep up to date with the latest HR, payroll and finance insights that are relevant to you and your team
Overcoming key retail challenges
Retailers have a huge number of shifting priorities when it comes to people and profitability. Here's how our solutions can help overcome some of the biggest challengers across the sector.
Support financial wellbeing
Did you know that 35% of employees would find another job if their employee paid them incorrectly even once? Financial Wellbeing from MHR empowers employees to understand their earnings.
Manage shift patterns
Never get caught under or overstaffed again, with our robust workforce management tools ensuring you have the right talent in the right place at the right time.
Boost employee engagement
Give your employees more ways to engage without frustrating them, with clock-in systems, holiday bookings and documents delivered at the touch of a button.
Harness your data
Gain insight into where your employees’ time is being used most efficiently and reveal where improvements can be made. We’ll give you the tools to ensure your people’s time and skills.
Discover. Learn. Grow.
Retail HR and payroll FAQs
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Yes, it is. Managing and running your payroll in-house is time-consuming, complicated, and comes with a high risk of manual errors dur to manual data entries and calculations. With automated payroll, you’ll save time, money and mitigate the risks associated with managing payroll internally. By leaving payroll to the experts, you’ll have more time to focus on what’s important.
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MHR’s solutions are built with cybersecurity in mind as a top priority. Everything runs throughout state-of-the-art data centres, which feature the latest technology to ensure you can have total piece of mind. We’re ISO27001 and ISO9001 accredited for extra security. Plus, as cloud-based systems, our solutions have security updates rolled out quickly and easily.
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Retail employees have evolving expectations from their employers, usually driven by changes in the working world. Their expectations are likely to include:
- Work-life balance: flexible scheduling to accommodate employees' personal commitments and avoid burnout.
- Supportive work environment: respectful, inclusive culture with managers who listen and act on employee's feedback. Mental health should be considered and addressed to ensure employees feel heard and valued.
- Opportunities for growth: access to training and development programmes to improve skillsets and support internal progression opportunities. As well as clear communication through check-ins for performance metrics and job expectations.
- Job security and stability: assurance of consistent shift patterns and working hours to allow employees to financially plan and feel secure.
