HR and payroll solutions for an evolving industry.
As the retail industry evolves, you need to find new efficiencies and drive high performance. Forward-thinking retailers are turning to innovative technology, like People First, to reduce admin and put the focus back on store performance.
We work with over 80 retailers like you to keep you competitive in a complex and ever-shifting market. It’s why our payroll and hr software is trusted to pay over 225,000 retail workers throughout the UK and Ireland.
Retail solutions for retail problems
Attract and retain great talent
Retailers around the world could be losing over £9.6 million a year because of employee churn. Overcome the drain on productivity and overwhelming recruitment costs with MHR. We can provide an environment where your employees can thrive through effective training and development programmes.
Achieve operational greatness
Give your employees the chance to flourish through effective working arrangements such as clear shift patterns and flexible pay, allowing them to concentrate less on when they’re working, and more on what matters most - your customers.
Pay your workforce right
Our solution provides a single source of truth, ensuring your systems and payroll team can talk to each other. That means your payroll can handle multiple roles, frequencies, terms and conditions, all at 99.999+% accuracy.
Deliver great customer service
Intuitive and engaging self-service functionality for employees and managers leads to self-sufficiency, allowing your teams to spend more time building product knowledge and spending time with customers.
Reduce complexities. Save money. Put an end to churn.
Assess. Adapt. Grow.
Retail HR and payroll FAQs
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People First automates time-consuming tasks like timesheet processing, payroll calculations, shift scheduling, and HR record-keeping, freeing store managers and retail leaders to focus on driving sales and improving customer service.
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Yes, People First improves pay transparency, employee satisfaction, and financial wellbeing, reducing common pain points that contribute to staff turnover, particularly in hourly retail roles.
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People First offers streamlined implementation and increased system ownership, reducing reliance on costly external consultants. Designed for ease of use, its intuitive interface and self-service tools make it simple for employees and managers to navigate, adopt, and stay engaged. Whether on the shop floor, warehouse or head office, People First helps you get the most out of our teams.
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Yes, People First automates payroll for employees with varied roles, pay rates, and shifts, ensuring accuracy, compliance, and timely payments, reducing errors and administrative load.
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Yes, People First integrates seamlessly with existing POS, WFM, and ERP systems, providing a unified solution for payroll, scheduling, and HR management to enhance efficiency, accuracy and quality of your organisations data.
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People First’s solution typically takes 12 to 24 weeks for full deployment, depending on the size of your organisation and which modules you have chosen. MHR do not outsource any part of the process and support you through the entire journey, from implementation and change management to system adoption and business benefit realisation.
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People First ensures compliance with employment laws by automating complex rules for things like working hours, overtime pay, and salary sacrifice / national minimum wage considerations, helping you avoid costly mistakes, fines and reputational damage.
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Yes, People First offers flexible solutions that scale with your business, whether you’re a small, local retailer or a large, multinational operation. The platform is designed to meet the needs of businesses of all sizes.
