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Severn Trent

Severn Trent provide services to around 4.6M households and businesses. They needed a reliable and efficient service to accuracy manage payroll for their workforce of over 7,000 employees.

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Challenges 

Before partnering with MHR in 2001, Severn Trent needed to fully integrate their HR and payroll into one single platform. They aimed to streamline processes through a software that is robust, reliable, and efficient whilst being easy to manage.  

They desired to increase flexibility and customise the platform to suit their requirements, whilst making sure that payroll is delivered accurately and on time. 

 

Solution 

iTrents full integration enabled Severn Trent to gain flexibility and accuracy, with the payroll functionality being customisable. It allowed their employees to access their payslips via a self-serve functionality, reducing employee queries saving the payroll department time. 

Benefits Severn Trent saw:

  • Easy to use and saves time
  • Positive implementation process
  • Flexible and customisable
  • Reduces admin tasks
  • Enhanced user experience

 

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