The challenge
With around 500 employees dispersed across the UK, Make UK needed an HR and payroll solution to support their dynamic workforce of policy and membership teams, professional advisers, training specialists and operational staff. They needed to reduce their reliance on a small number of internal payroll resources and remove the associated single-point-of-failure risk. They also required greater consistency, stronger quality assurance and access to specialist payroll expertise, supported by a modern and resilient system.
The solution
For over 10 years, Make UK has worked with MHR to simplify their HR and payroll processes. With MHR, Make UK continues to deliver a modern, organisation-wide service that gives staff a simpler and more consistent experience. Payroll is more resilient, information is easier to access, and their people have greater control through self-service. For Make UK, it has been a significant step forward from their previous way of working.
Key benefits
- A system that supports the complexity of Make UK’s organisational structure
- Strong adoption of employee self-service tools
- A reduction in routine admin for HR and payroll teams
- Standardised processes strengthen payroll controls and reduce the risk of errors
- Delivery of a simpler, more consistent employee experience
