The challenge
Supporting 3,500 employees across office-based, hybrid and frontline roles meant Middlesbrough Council needed a smarter way to manage mandatory learning, workforce data and organisational change. Manual administration, duplicated processes and disconnected systems increased administrative effort, while growing compliance requirements and changing workforce priorities demanded a more strategic approach to learning and development.
The solution
By integrating learning management with their existing HR and payroll platform, Middlesbrough Council created a single source of truth for workforce and learning data. Employee records, organisational structures and reporting lines are synchronised automatically, enabling training to be assigned intelligently, improving manager visibility and giving employees a seamless self-service learning experience. The result is a connected platform that simplifies compliance while supporting continuous learning and workforce development.
Key benefits
- Reduced manual administration by automating HR and learning processes
- Strengthened compliance with real-time training visibility and reporting
- Eliminated duplicate data through a connected HR, payroll and learning platform
- Enhanced employee experience with self-service access to learning and development
- Equipped managers with real-time workforce insights to support better decision-making
