IronmongeryDirect

The challenge

As a growing distributor with over 150 employees, IronmongeryDirect’s legacy HR system was no longer fit for purpose. Manual processes were in place as the system wasn’t capable of dealing with their complexities. At the time, the business operated as two entities with a separate applicant tracking system, adding further challenges for their people team. Recurring payroll errors and disconnected systems created unnecessary strain on the team, while the rest of the workforce were starting to lose trust in how everything was being processed. It was time for a change.

The solution

IronmongeryDirect chose People First to bring HR, payroll and recruitment together in one integrated platform. Employees can now access payslips, manage holidays and update personal information through mobile self-service, reducing routine enquiries and giving managers greater visibility of their teams. By replacing multiple systems with a single solution, the business simplified processes, improved payroll reliability and significantly reduced manual administration. The HR team now spends less time on transactional tasks and more time supporting employees and driving business value.