We offer several services to ensure you get the most value out of your HR and payroll solution. Our fully trained experts will work with your team to implement the best Retail HR and payroll software for you.
HR and payroll for retailers
There are many different retail groups from supermarkets to car dealerships and everything in between, but you face many similar challenges.
There’s managing an ever-changing labour pool, from their recruitment and training to their retention and motivation. Then there’s ensuring different workers on different contracts are paid accurately and on time. And, above all, there’s your need to focus on putting your customers first to increase your sales.
Our range of software and services are designed to help free your employees from the burden of admin so they can focus on delivering exceptional customer service to increase your sales.
We can help you with:
- Streamlining your workforce management to effectively manage rosters and shifts
- Automating your payroll processes to save time and improve accuracy
- Finding ways to motivate your team to improve productivity and retention
HR and payroll to meet the challenges you face
Our specialist HR and payroll solutions support retailers of every type and size to help you reduce your admin and improve your employees’ effectiveness. So instead of being burdened by time-consuming admin, you can focus on delivering an exceptional customer experience. We can help with:
Maximise your people investment by improving your recruitment processes, including sourcing high quality candidates, screening and on-boarding new employees to boost retention
Manage shift patterns
Set employee schedules to meet fluctuations in demand. Integrated with Time and Attendance and absence management features, you can manage and maintain your people to meet every contingency
Ensure accurate wages
Avoid manual payments and ensure everyone is paid accurately and on time regardless of shift patterns, flexible hours and overtime
Engage your employees
Self-service allows your employees to manage their profiles, book holidays and access documents with full visibility of their information. They can even clock-in and out securely with a push of a button
Provide personal assistants
Our HR chatbot function helps you automate your processes providing a faster, more efficient way of dealing with your day to day requests through your own virtual HR assistant.
Harness your data
Gain insight into how you employees’ time is being used most profitably and reveal where improvements can be made. Analysing your workforce data plays a vital role in ensuring your people’s time and skills are being used to the best effect
Unlock the value of your people
Web recruitment gives you the foundations to reach a wide pool of candidates efficiently across multiple social media channels to get as much visibility as possible.
You have the ability to access one of the largest networks of job boards, critical for your company advertising. You can track advert statuses and responses and provide reports to analyse the success of your process.
With recruitment, web recruitment and onboarding all integrated into our specialist HR platform, you can make sure that your candidate experience is as seamless as possible, improving recruitment and retention to save you money.
You choose the HR solutions you need
Only paying for what will add value. Our HR and payroll platform iTrent features employee self-service and chatbots, allowing your people to update their records, access payslips, request holidays or even clock-in when they’re spread out across multiple sites.
Avoid spending hours on time-consuming admin and find cost efficiencies so you can focus on your customers.
Improve compliance and data security
Guaranteeing data security and compliance is an increasing challenge, especially for organisations with multiple sites who may not have a dedicated resource.
Our cloud-hosted HR and payroll system enables you to store all your employee records and documents in one central and secure location. This makes it easier to stay on top of compliance and data protection rules as well as reducing admin for HR and payroll teams by avoiding repetitive data entry.
Our solutions are backed up by state-of-the-art data centres with prevention technologies and disaster recovery so you can have total confidence in how your employee data is stored.
Case study: Missguided
Missguided, the fast-paced global fashion brand employs over 400 people in Media City, Manchester and its Middle East stores. As a thriving and successful e-commerce business, Missguided is all about empowerment and inclusivity in its employees, attitude, and audience.
Learn how MHR transformed their HR and payroll processes and delivered a better employee experience.
Our services make the difference between great software and great solutions
- Fully customisable consultancy. Book in as little as 15-minute blocks, our experts can help you optimise and enhance your software and services. as well as provide full system reviews.
- A variety of training courses to support your learning, either on site or at our head offices.
- 24/7 access to our Service Cloud, packed with guides and documentation, to ensure there’s support available to you whenever you need it.
“MHR has an excellent reputation for delivering effective software and payroll services to the education sector and we’re excited about the implementation of iTrent, and the efficiencies it will generate. Bringing our HR and payroll back in house will give us greater control of our people, while new streamlined processes will make us more efficient and free up valuable resource to focus on what we do best, delivering quality education which enables our pupils to reach their full potential.”
Shaw Education Trust
“MHR has helped us to save both time and money – benefiting us as an organisation and our people. We are extremely pleased with their input into our transformational project, and will continue to work with MHR on new releases to influence future development. We have reduced the amount of paper produced by the team, and also the number of days taken to produce contracts." Rachel White, Head of HR
Henry Boot Plc
“We would be floundering without the strategic review. MHR are not just a system provider, there’s much more to offer... The service is even more valuable than the product and, in my opinion, it should be bundled in for every customer. It’s really good as a health check to make sure you’re working with iTrent in the best way."
Explore our solutions
From the blog
15 July 2021
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27 April 2021
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iTrent is forever developing and is designed to support you regardless of the size and complexity of your payroll processes. Our automation features allow you to save time on various…
22 March 2021
Infographic: Recruiting in retail
Making sure all candidates have a positive experience is essential not only because a negative experience is damaging for your brand but having a poor candidate experience can lead to…