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About Shoe Zone
Shoezone is a town centre, retail park, and digital footwear retailer with over 270 stores across the UK and approximately 2,200 employees. They needed an HR and payroll system that could work across many departments and many outlets.
Challenges
In December 2024, Shoezone received notice that their payroll provider would be ceasing at the end of March 2025. With the busy festive period in full swing, that meant they wouldn’t have long to get a new system in place to ensure everyone would be paid in April.
Solutions
With a tight turnaround of only four months, the consultants at MHR worked closely with the Shoezone team. They provided easy-to-use blueprints and ensured the process went smoothly.
Key benefits
- All employees were paid on time
- Up and running in four months
- Improvements to employee engagement thanks to employee self-service and company newsfeed features
- Workflows to help manage absence triggers, helping the team to understand absence rates
