Expert advice, guidance and consultancy support
With businesses growing and changing all the time, it’s important your software grows with you.
Keep up to date with product releases, find new ways to automate your processes and let us help you configure new functionality to ensure you’re always getting the most value from your MHR products and services.
Whatever you need, we're here to help.
We can help you with:
Improving your processes for greater time and cost efficiencies
Consultancy to upgrade your MHR systems and processes
Working with you on-site or remotely to support your team
How can we support you?
We understand that sometimes our customers may need extra support in maintaining or updating their MHR products and services - that's where we can help.
Our customer portal Service Cloud (open 24/7), and technical helpline Service Desk (operating Monday to Friday during working hours), are available to all of our customers providing a wealth of knowledge, advice, training bookings, and technical specifications
Our service provides rapid remote consultancy for all our products when you need it. We can help with system administration and configuration, security set up, and advice on new releases to ensure you're getting the most value from your systems
One of our qualified team will visit your site and work with your teams to implement new solutions or significantly upgrade existing ones, ensuring your systems can progress alongside your organisational growth
Bite size consultancy
On site or remotely, our consultants can provide additional resources to help you make small system or process changes to reduce pressure on your teams, ensure your processes area as efficient as possible and avoid the need for an in-house specialist
Get in touch for your free, no obligation quote.
Outsource your payroll or pensions
We can take care of your end-to-end payroll processing, from pensions to payslips. You can outsource as much or as little of your processes depending on where you need to make cost efficiencies or free up resources. We can also provide emergency payroll support to improve your disaster recovery planning.
Our automated processes ensure our team not only offers the services you need but go above and beyond to add value and help our customers. We're always available when you need us.
All organisations experience times when administrative resources are limited and project demands are high, leaving unwanted skills gaps and sudden, problematic pauses to critical business processes. Whether you need a safety net or expert advice, we’re on hand when you need us to give support.
Bite Size Consultancy offers remote consultancy on demand. We can help with short-notice configuration work, information on software releases and general advice as part of a small package.
When you need an extra pair of hands, whether its to configure new requirements, cover long-term absence or solve immediate technological fixes, our series of Assist Services are there to help covering our core products – iTrent, People First and Analytics.
Our Assist packages are designed with flexibility in mind, starting from six hours per year. This means that whatever you need, we have you covered. If you use all your hours, no problem, you can just add more.
"We have been really impressed with the help and support from MHR and were surprised to learn how much more we could save by automating and updating our existing policies". Becky Mallon, Head of HR at Acorns Children's Hospice.
Acorns Children's Hospice
“We would be floundering without the strategic review. MHR are not just a system provider, there’s much more to offer... The service is even more valuable than the product and, in my opinion, it should be bundled in for every customer. It’s really good as a health check to make sure you’re working with iTrent in the best way."
“MHR has helped us to save both time and money – benefiting us as an organisation and our people. We are extremely pleased with their input into our transformational project, and will continue to work with MHR on new releases to influence future development. We have reduced the amount of paper produced by the team, and also the number of days taken to produce contracts." Rachel White, Head of HR
Henry Boot Plc
Explore our services
From the blog
2 December 2021
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The recruitment process has moved on significantly in the last twenty years. The move to online has meant a more efficient assessment of applications, reduced costs for employers and a…
1 December 2021
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Payroll is a key function in every organisation. With half of workers saying they’d look for another job if their employer repeatedly made mistakes with their pay, getting it right…
24 November 2021
How CFOs can free up time through digitalised finance processes
Time is precious and I'm sure we all wish we had more of it. For finance leaders with tight deadlines, there are many activities that waste too much time for…