We offer several services to ensure you get the most value out of your HR and payroll solution. Our fully trained experts will work with your team to implement the best Retail HR and payroll software for you.
HR, payroll and finance for retailers
The retail industry comes in all shapes and sizes, from supermarkets to car dealerships, grocers to clothing. No matter where you fit in, our solutions are designed to support, empower and connect an often-varied workforce, rather than overload them.
We know that high churn rates and employee engagement have been a recurring challenge for some time, but more recently we’ve seen the increasing importance that employee wellbeing and mental health have been given on the agenda as the retail industry and it’s workforce struggle to deal with increasing demands and pressures.
We’re here to help. Whether that’s by improving recruitment and retention processes, empowering and engaging employees through training, or giving them the reassurance of automated and accurate payroll. Regardless of your challenge, we’ll supply the advice, tools and software that ensures you can maintain a stable, engaged and motivated workforce that are dedicated to delivering excellent customer service and increasing sales.
We can help you with:
- Streamlining your workforce management to effectively manage rosters and shifts
- Automating your payroll processes to save time and improve accuracy
- Finding ways to motivate your team to improve productivity and retention
- Improving wellbeing to create a motivated, engaged and efficient workforce
- Keeping up to date with government and industry regulation and policies
- Implementing AI and data analytics to generate better insights, support forecasting and planning
HR, payroll, and finance to meet the challenges you face
Our specialist solutions support retailers of every type and size to help you reduce your admin and improve your employees’ effectiveness. So instead of being burdened by time-consuming tasks, you can focus on delivering an exceptional customer experience.
Tackle talent shortages and improve recruitment processes to maximise your people investment. We support the sourcing, screening, and on-boarding of high-quality employees to boost retention
Manage shift patterns
Set employee schedules to meet demanding fluctuations and shift patterns. By integrating time, attendance and absence management features, you can manage and maintain your people to meet every contingency
Support financial wellbeing
Improve employee’s financial stability with access to earned wages and automated payroll that ensures everyone is paid accurately and on time, regardless of changing shift patterns, overtime or flexi hours.
Boost employee engagement
Self-service allows your employees to manage their profiles, book holidays and access documents with full visibility of their information. They can even clock-in and out securely with a push of a button
Provide personal assistants
Our HR chatbot function helps you automate your processes by providing a faster, more efficient way of dealing with your day-to-day requests through your own virtual HR assistant
Harness your data
Gain insight into where your employees’ time is being used most efficiently and reveal where improvements can be made. Analysing your workforce data plays a vital role in ensuring your people’s time and skills are being used to the best effect
Understanding your retail workforce
We understand that retail is one of the main industries that needs to tackle challenges for a varied workforce in both customer facing and non-customer facing roles.
Our solutions support companies who have multi-skilled employees in a workforce that needs to be flexible and adaptable. Our handy retail guide explains more about how we can support you to boost employee engagement, enhance your workforce and keep you compliant.
Discover more about how our comprehensive payroll, HR and finance solutions can support your retail business.
You choose the HR solutions you need
Only paying for what will add value. Our HR and payroll platform, iTrent, features employee self-service and chatbots, allowing your people to update their records, access payslips, request holidays or even clock-in when they’re spread out across multiple sites.
Avoid spending hours on time-consuming admin and find cost efficiencies so you can focus on your customers.
Improve compliance and data security
Guaranteeing data security and compliance is an increasing challenge, especially for organisations with multiple sites who may not have a dedicated resource.
Our cloud-hosted HR and payroll system enables you to store all your employee records and documents in one central and secure location. This makes it easier to stay on top of compliance and data protection rules as well as reducing admin for HR and payroll teams by avoiding repetitive data entry.
Our solutions are backed up by state-of-the-art data centres with prevention technologies and disaster recovery so you can have total confidence in how your employee data is stored.
Smarter finance solutions
Eliminate disparate spreadsheets, siloed data, and pointless frustration with a smarter finance solution that centralises your financial management whilst streamlining processes.
Enable your finance team to achieve organisational goals with a financial management system that's agile and resilient, allowing you to keep up with regulatory reporting and compliance whilst removing inefficiencies within your financial processes.
Our services make the difference between great software and great solutions
- Fully customisable consultancy. Book in as little as 15-minute blocks, our experts can help you optimise and enhance your software and services. as well as provide full system reviews.
- A variety of training courses to support your learning, either on site or at our head offices.
- 24/7 access to our Service Cloud, packed with guides and documentation, to ensure there’s support available to you whenever you need it.
Download the resources
HR and payroll guide for retail
Within this guide, we discuss retailers' HR and payroll pain points and offer solutions that can help you overcome these pain points, such as automating repetitive administrative tasks and reducing the risk of error.
For a top-line summary of why getting your recruitment right is so vital in the retail sector, view the infographic.
“MHR has an excellent reputation for delivering effective software and payroll services to the education sector and we’re excited about the implementation of iTrent, and the efficiencies it will generate. Bringing our HR and payroll back in house will give us greater control of our people, while new streamlined processes will make us more efficient and free up valuable resource to focus on what we do best, delivering quality education which enables our pupils to reach their full potential.”
Shaw Education Trust
“MHR has helped us to save both time and money – benefiting us as an organisation and our people. We are extremely pleased with their input into our transformational project, and will continue to work with MHR on new releases to influence future development. We have reduced the amount of paper produced by the team, and also the number of days taken to produce contracts." Rachel White, Head of HR
Henry Boot Plc
“We would be floundering without the strategic review. MHR are not just a system provider, there’s much more to offer... The service is even more valuable than the product and, in my opinion, it should be bundled in for every customer. It’s really good as a health check to make sure you’re working with iTrent in the best way."
Explore our solutions
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