Solutions for an evolving industry.
The retail industry is changing fast, due to consumer demands and evolving workforce expectations. You need a solution that moves with your organisation and supports you. That’s us! Our HR, payroll and finance solutions manage your retail workforce seamlessly to improve your day-to-day.
We work with retailers like you to meet your changing needs and exceed your competitors, every day. It’s why we’re trusted to pay over 225,000 retail workers.
Retail solutions for retail problems
Attract and retain great talent
Create an environment where your employees can thrive through effective training and development programmes, in turn delivering great customer service.
Achieve operational greatness
Give your employees the chance to flourish through effective working arrangements such as clear shift patterns and flexible pay, allowing them to concentrate less on when they’re working, and more on what matters most - your customers.
Pay your workforce right
Our solution provides a single source of truth, ensuring your systems and payroll team can talk to each other. That means your payroll can handle multiple roles, frequencies, terms and conditions, all at 99.999+% accuracy.
Deliver great customer service
Intuitive and engaging self-service functionality for employees and managers leads to self-sufficiency, allowing your teams to spend more time building product knowledge and spending time with customers.
Reduce complexities. Save money. Put an end to churn.
Assess. Adapt. Grow.
Retail HR and payroll FAQs
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Yes, it is. Managing and running your payroll in-house is time-consuming, complicated, and comes with a high risk of manual errors due to manual data entries and calculations. With automated payroll, you’ll save time, money and mitigate the risks associated with managing payroll internally. By leaving payroll to the experts, you’ll have more time to focus on what’s important.
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MHR’s solutions are built with cybersecurity in mind as a top priority. Everything runs throughout state-of-the-art data centres, which feature the latest technology to ensure you can have total piece of mind. We are fully certified against ISO 9001 and 27001 standards. Plus, as cloud-based systems, our solutions have security updates rolled out quickly and easily.
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Retail employees have evolving expectations from their employers, usually driven by changes in the working world. Their expectations are likely to include:
- Work-life balance: flexible scheduling to accommodate employees' personal commitments and avoid burnout.
- Supportive work environment: respectful, inclusive culture with managers who listen and act on employees' feedback. Mental health should be considered and addressed to ensure employees feel heard and valued.
- Opportunities for growth: access to training and development programmes to improve skillsets and support internal progression opportunities, as well as clear communication through check-ins for performance metrics and job expectations.
- Job security and stability: assurance of consistent shift patterns and working hours to allow employees to financially plan and feel secure.
