Your workplace needs more WOW. Get ready for MHR's World of Work 2026
Image
| Key activities | MHR | Customer |
|---|---|---|
| Welcome email | Lead | Attend |
| Conduct readiness meeting | Lead | Attend |
| Deliverables: Creation and sign-off of project initiation documentation, an agreed project plan and the success criteria to be adhered to for project closure. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Conduct functionality workshops to give the customer the knowledge to complete the system design documents and configure the system | Facilitate & Support | Lead |
| Complete System Design Documents | Support | Lead |
| Sign-off of System Design Documents | Lead | Support |
| Deliverables: Creation and sign-off of a completed set of system design documents. | ||
| Key activities | MHR | Customer |
|---|---|---|
| People First HR Configuration | Support | Lead |
| People First Payroll Configuration | Support | Lead |
| iTrent Payroll Configuration (if applicable) | Lead | Support |
| Deliverables: Configuration of the People First system in line with the agreed system design documents. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Complete Data Extract from Legacy System | Support | Lead |
| Validate Data | Support | Lead |
| Data Import / Manual Data Entry of Data | Lead | Support |
| Data Rework (if applicable) | Support | Lead |
| Sign-off of Configuration & Data | Support | Lead |
| Deliverables: Legacy data is loaded successfully and balanced against legacy system. Sign-off is agreed to move into user enablement testing. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Complete knowledge transfer and walkthrough of the configured system | Lead | Support |
| Creation of User Enablement Test Scripts | Support | Lead |
| Completion of User Enablement Testing | Support | Lead |
| Sign-off of User Enablement Testing | Support | Lead |
| Deliverables: User enablement testing is completed successfully and signed off. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Data Load Customer Parallel Run Data | Support | Lead |
| Validate Loaded Parallel Run Data | Support | Lead |
| Parallel Run Reconciliation | Joint Lead | Joint Lead |
| Deliverables: Parallel run data is loaded successfully and balanced against legacy system. Sign-off is agreed to move into go live period. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Go Live Support | Support | Lead |
| Project Closure / Sign Off | Support | Lead |
| Deliverables: The system is being used in a live state without the need for the legacy system. Sign-off is agreed that the system is working as expected. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Validation of Solution Adoption | Support | Lead |
| Validation of New Ways of Working | Support | Lead |
| Deliverables: Validation that the product has been adopted and is being used. Sign-off is agreed that the system is being used how it is intended to be used. | ||
| Key activities | MHR | Customer |
|---|---|---|
| Post Implementation Review | Lead | Support |
| Benefits Realisation Commencement | Support | Lead |
| Deliverables: Review of the project against the initial success criteria outlined during the start-up phase. Sign-off is agreed that the project has been successful and can now be closed. | ||
