Building a resilient workforce: the why, what and how

Redefining workforce resilience

The term ‘workforce resilience’ is well used but highly ambiguous. The word ‘resilience’ conjures up images of stoic individuals battling through a storm against all odds. But is a group of tough individuals rolling with the punches really what we mean by or want from a resilient workforce?

In our view, a resilient workforce is one that can thrive in an unpredictable environment rather than just surviving through gritted teeth.

For organisations to thrive, they need to be as adaptable as the employees they depend on. They need to enable their employees to be proactive and excel, rather than hold them back with inflexible and outdated ways of working.

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