London

Let’s Talk Retail & Hospitality: Leadership & Operations

Thursday 14th May

18-21 Charterhouse Square, EC1M 6AH London, GB

Retail & hospitality leadership in 2026

People, operations & what comes next

Leading operations and managing a strong workforce has never been more challenging in retail. Between rising competition, evolving employment legislation and ongoing margin pressures, simply staying ahead can feel like a full-time job.

That’s why we’re inviting a small group of retail professionals to step away from the day-to-day and join us for a morning of honest conversation, practical insight and peer discussion.

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People walking in a group

Experience an workshop designed for insight, peer connection and strategic exchange

What to expect

The event will run from 9:00am – 2:00pm, bringing together retail professionals for a morning of open conversation, practical insight and peer networking.

During the session you can expect:

Arrival, coffee and introductions
Start the morning with light breakfast, coffee and the opportunity to meet other retail professionals attending the event.

Retail leadership outlook
A short overview of the key challenges and trends shaping retail leadership and operations in 2026.

Expert-led roundtable discussions
Small-group conversations covering topics such as workforce strategy, leadership development, operational pressures and the impact of AI in retail.

Interactive workshop sessions
Practical insights and shared experiences from industry specialists and retail leaders.

Networking and lunch
Continue conversations with peers and reflect on the discussions from the morning in a relaxed setting.

Past events

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