1 MHR iTrent Privacy Statement
MHR is committed to protecting your privacy and the security of your personal data and information. This notice explains MHR’s policy regarding the processing of your personal data and is provided to help you understand how we collect, process and protect your personal data when you use the iTrent application.
MHR is a data processor in relation to personal data and information that is collected via this application.
2 Privacy Principles
- MHR will only process personal data and information provided to us on this application as part of a contractual arrangement with our customer (your employer).
- MHR will only keep personal information in accordance with your employer’s retention schedule or the contract that we have with them.
- No personal information will be shared by MHR with third parties other than those specified by your employer except where it is required by law.
- The personal information collected by MHR on behalf of our customers will only be used for the purposes set out in the contract.
As your employer uses MHR services, this Privacy Notice provides information about the way that that MHR supports compliance with Data Protection legislation. Please refer to your employer’s Privacy Policy for information relating to the purposes for the collection and processing of your personal data and the exercise of your rights in relation to it.
3 How MHR collects personal information
As a registered user MHR stores personal data provided to the iTrent application by you and/or your employer in order to deliver the services that have been requested or purchased and to meet contractual requirements.
MHR may also record information (using essential and security cookies) about which areas of the site have been visited and information such as, for example search queries entered. This is for the purposes of improving the availability, security and prominence of the information most relevant to each registered user, and through trend analysis identify benefits for the user community.
4 How MHR processes personal information
Your personal data and information will only be processed by MHR and by authorised data processors for the purpose of providing the services we offer to your employer as part of the contract.
MHR may disclose personal data and information if it is required to do so by law, court order or for the prevention of fraud or crime or if we believe it is necessary to defend the rights, property or personal safety of the iTrent application and our staff.
5 Disclosure to third parties
MHR will supply your information to third parties as directed by your employer. These third parties will be organisations such as HMRC and other government departments, benefits providers, pension scheme providers etc. More information about this sharing of information can be provided by your employer.
MHR may facilitate the provision of our services through partnerships with other organisations and to do this we may need to share your personal data / information with them. These partners will be authorised by your employer as part of the contractual agreement.
6 International Transfers
For UK customers, personal data will remain within the UK.
7 Information Security
MHR International UK Limited provides iTrent’s technical and organisations controls in line with its certification to the ISO27001 international standard and code of practice for Information Security. This certification is independently assessed by LRQA and has been held since 2005. MHR also conduct regular vulnerability assessments and independent penetration testing to ensure high levels of assurance of your information.
8 Third Party Websites
The iTrent application may contain links to other third-party websites. These third-party websites are not owned or controlled by MHR, and we accept no responsibility for their content, their privacy policies or how they treat information obtained from their users.
9 How long we keep your personal data and information for:
MHR will retain your personal data or information in accordance with your employer’s retention schedule or contractual arrangements. We may for analytical purposes anonymise the data and utilise this anonymised data for research purposes.
10 Your Rights
You should contact your employer about your rights in relation to your personal data or information.
11 Changes to this privacy policy
This privacy policy was last updated in July 2023. MHR may change this privacy policy to update new or different privacy practices in relation to your personal data. MHR will tell your employer and place a notice online when we make material changes to this privacy policy.
Please e-mail any questions, concerns or comments you have about this policy to:
MHR Global
Mere Way
Ruddington
Nottingham
NG11 6JS
Telephone 0115 945 6000
Email: dpo@mhr.co.uk
