Using data and technology to harness the true power of your people with Oliver Kent
As Head of Customer Success at MHR, Oliver leads a team dedicated to delivering exceptional service and value. With over 18 years of experience in HR, finance, and customer success across public and private sectors, Oliver is CIPD qualified and an expert in HR transformation, systems implementation, and change management.
Passionate about helping clients achieve strategic goals, Oliver has successfully led large-scale HR transformation projects for high-profile organisations, including DCMS and Serco. Known for strong leadership, conflict resolution, and mentoring, Oliver is committed to driving efficiency, quality, and innovation in HR processes.