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Integrations - Docebo

Introduction

Welcome to the integration guide for connecting your Docebo LMS with People First. This integration is designed to ensure your employee data is synchronised across systems, breaking down operational silos and streamlining your HR and learning management processes.

 

Key benefits

  • Unified Access: Launch Docebo directly from People First with a single click.
     
  • Seamless SSO: Enjoy a single sign-on experience using your preferred identity provider like AAD, Okta, or Google.
     
  • Data Synchronisation: Keep your employee details, including job and manager information, up to date in Docebo automatically.
     
  • Comprehensive Records: All completed learning activities are sent back to People First, ensuring your HR and learning records are consolidated in one view.
     

Integration methods

Option 1: Combined platform use

Utilise both Docebo LMS and People First Learning module:

  • Access Docebo through the 'People First LMS' button in the 'Discover' section.
  • Conduct all reporting from a unified source without sacrificing functionality in either platform.

Option 2: Docebo LMS only

Select Docebo as your exclusive LMS:

  • Access Docebo via a redirect from the 'Learning' link in People First. This will also provide single sign-on (SSO).
  • The People First Learning module will be disabled during this setup.
     

How it works

  1. Disable People First Learning (Option 2): If you're choosing Option 2, navigate to Administration > Settings > Internal learning and select 'Disable People First Learning'.
  2. Launch Docebo:

    a. For Option 1 users: Access Docebo through the 'People First LMS' button in the 'Discover' section.

    b. For Option 2 users: Click the 'Learning' key action or access the Learning tab within the 'Me' section to open Docebo seamlessly.

  3. Enable SSO: Configure with AAD, Okta, or Google to enable a smooth single sign-on experience between People First and Docebo.
  4. User Data Sync: People First will automatically create users in Docebo and update job and manager information as changes occur.
  5. Track Learning: Once courses are completed in Docebo, the completion record—comprising the course title, URL, and completion date—will appear in People First as 'External Learning' in the learner's history.
  6. User Management: If a user is removed from People First, their Docebo account is deactivated, preserving their learning records for future reference. Should they be reinstated in People First, their Docebo account will reactivate and sync back seamlessly.
     

Data exchange between systems

As part of the integration, People First and Docebo exchange data to keep employee records current and track learning completions. Below is the table outlining the data fields shared between the two systems:
 

FieldDescription
idUnique identifier for the user in People First
externaluseridExternal identifier for integration
externalusernameUsername in the external system
emailaddressUser's email address
isactiveUser active status
levelUser's level within the organisation
personidUnique identification number for the person
firstnameUser's first name
lastnameUser's last name
ismanagerIndicates if the user is a manager
manageridManager's identifier within the organisation
externalmanageridExternal identifier for the manager
jobnameName of the job position
jobrefnoReference number for the job position
departmentnameName of the department
departmentrefnoReference number for the department
personrefnoReference number for the person
employmentstartdateStart date of employment
updatedateLast update date
syncdatetimeSynchronisation date-time

 

 

Conclusion

Integrating Docebo with People First HCM effectively bridges the gap between your HR and learning management systems. By having a centralised record and providing an intuitive experience through SSO, this integration promotes efficiency and ensures that your organisation’s learning and development are as streamlined as possible.

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