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Discover what's driving transformation in payroll
Our latest research, based on insights from 250 payroll professionals across the UK and Ireland, reveals the challenges, innovations, and opportunities shaping the future of payroll. Whether you're a payroll leader or a business decision-maker, this report is your guide to navigating change with confidence.
Why it matters
Payroll has to be about more than getting people paid. But to unlock its full potential, organisations must invest in the right technology and support their teams with upskilling opportunities.
Key findings at a glance
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Innovation is accelerating
- 82% say payroll is experiencing more change than ever before
- 88% are already using AI in their payroll processes
- Top benefits include reduced errors, automated tasks, and enhanced data security
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Mistakes are still common
- 89% made payroll errors in the last 12 months
- Manual processes like spreadsheets and double keying are still widespread leading to costly consequences
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Skills gaps are growing
- 88% need new skills to keep up with innovation
- Stress and burnout are rising, with many unsure about their future in payroll
What you'll learn
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