Your workplace needs more WOW. Get ready for MHR's World of Work 2026
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Building a customer-obsessed workforce starts with MHR
The retail industry runs on its most important asset: its people. As complexity grows, MHR gives retailers the tools to tackle turnover, rising costs and compliance, while driving recruitment, retention and better employee experiences.
MHR’s HR, payroll and workforce management platform can help you with:
- Linking time data to accurate, real-time payroll
- AI-enhanced scheduling to align skills and availability to roster
- Improving employee wellbeing with self-serve payslips and wage access
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Trusted by 1,400+ customers, paying over 225,000 retail workers
(M) HR software for retailers
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Experience
We've been supporting retailers across the UK and Ireland for over 40 years, with HR, Payroll and Workforce Management solutions built around the realities of retail.
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Compliance
We hold ISO 27001, ISO 14001 and ISO 9001 certifications, along with Cyber Essentials Plus and SOC 2 - the standards your IT and HR teams need to see.
Retail HR and payroll FAQs
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People First automates time-consuming tasks like timesheet processing, payroll calculations, shift scheduling, and HR record-keeping, freeing store managers and retail leaders to focus on driving sales and improving customer service.
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Yes, People First improves pay transparency, employee satisfaction, and financial wellbeing, reducing common pain points that contribute to staff turnover, particularly in hourly retail roles.
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People First offers streamlined implementation and increased system ownership, reducing reliance on costly external consultants. Designed for ease of use, its intuitive interface and self-service tools make it simple for employees and managers to navigate, adopt, and stay engaged. Whether on the shop floor, warehouse or head office, People First helps you get the most out of our teams.
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Yes. We understand that the security of your employees’ data is paramount when considering a new system. Our products are secure by design and clear on compliance, and your data or information will never be exposed to, or accessed by, a third party. We offer cloud hosting via our state-of-the-art, UK-based data centres, which use a closed network with no shared infrastructure between third parties, giving you complete confidence that your data is secure. Find out more about our approach to security, or explore our industry accreditations.
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Yes, People First automates payroll for employees with varied roles, pay rates, and shifts, ensuring accuracy, compliance, and timely payments, reducing errors and administrative load.
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Yes, People First integrates seamlessly with existing POS, WFM, and ERP systems, providing a unified solution for payroll, scheduling, and HR management to enhance efficiency, accuracy and quality of your organisations data.
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People First’s solution typically takes 12 to 24 weeks for full deployment, depending on the size of your organisation and which modules you have chosen. MHR do not outsource any part of the process and support you through the entire journey, from implementation and change management to system adoption and business benefit realisation.
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People First ensures compliance with employment laws by automating complex rules for things like working hours, overtime pay, and salary sacrifice / national minimum wage considerations, helping you avoid costly mistakes, fines and reputational damage.
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Yes, People First offers flexible solutions that scale with your business, whether you’re a small, local retailer or a large, multinational operation. The platform is designed to meet the needs of businesses of all sizes.
