A partnership for success
Discover how the London School of Economics partnered with MHR to modernise their HR and payroll by implementing a user-friendly, mobile-first platform. With 100% of employees recommending the system, this transformation not only improved efficiency but also earned the university a nomination for ‘Best Transformation Strategy’ at the 2025 HR Excellence Awards.
See how LSE achieved 92% user adoption within one month
Challenges
LSE's previous HR and payroll systems were disconnected and required manual processes, leading to organisational inefficiencies. Due to a contract coming up for renewal, HR Director Indi Seehra decided to procure a modern, user-friendly system to be rolled out as part of a wider digital transformation strategy.
Solution
After consulting with more than 30 other universities and conducting a cost-benefit analysis, the team chose MHR.
Director of LSE’s People Management Transformation Programme Neelam Talewar said, “MHR was on the journey with us. The engagement, the trust, and the collaboration were there throughout.”
Key benefits
- 100% of those surveyed would recommend the system
- 90% agreed that the system is user-friendly
- 92% adoption after one month
- New starters have a seamless onboarding experience
- Increased course uptake on the LMS
- More efficient processes ensuring HR's KPIs are met
