21 May 2019

Warwickshire County Council replaces ERP system, saving over 300 hours per week


Warwickshire County Council has saved the equivalent of 300 administration hours a week by replacing its enterprise resource planning (ERP) system with MHR’s market leading, cloud-based HR and payroll system, iTrent.

For 15 years, the local authority had relied on its legacy payroll system to manage over 28,000 employees across subsidiary organisations including district councils, schools and fire and rescue, but over time this was failing to cope with the demands placed upon it and proving expensive to maintain.

The transition to iTrent has enabled the council to introduce a single system which also covers the individual needs of each subsidiary organisation.

As well as the benefits generated through the streamlining of business processes, significant time and cost savings have been achieved through the de-centralisation of administration, with most tasks, including data input, transferred to subsidiaries to carry out for themselves.

Felicity Davies, Your HR programme lead said: “Warwickshire County Council is pleased to be working in partnership with MHR to deliver a new HR and payroll system which we believe will deliver efficiencies and an improved way of working.

“As part of the council’s transformation programme we are looking at our processes to see how we can do things differently. iTrent offers greater functionality and flexibility for WCC and enables us to future-proof our operations.”

Anton Roe, Chief Executive Officer at MHR comments: “We are delighted to have helped Warwickshire County Council bring its HR and payroll processes right up to date. By making clever use of iTrent’s self-service functionality the council has been able to reduce the amount of administration carried out centrally and generate important cost savings. We look forward to learning of further savings and efficiencies when phase two is completed later this year.”

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