2 October 2023

Leeds City Council selects MHR's iTrent to support 37,000 people

Leeds City Council Building

As the second largest metropolitan district in England, Leeds City Council (LCC) serves a population of over 800,000 residents and a fast-growing working community.

One of the largest employers in the region, the Council’s 14,000 employees deliver over 500 different services across Leeds and provides payroll services for 37,000 people. Leeds has selected MHR as their strategic partner for HR and Payroll applications. After a very detailed market analysis and a formal tender process, Leeds chose MHR as the best fit for their strategic vision and out of the box good practice HR and Payroll processes.

Leeds City Council had been using an Enterprise Resource Planning (ERP) solution that needed improvements for their employee base. The MHR iTrent solution can be rapidly deployed to all employees in a cost-effective manner. As with all local authorities, cost is at the forefront of all decision making and the decision to go with a specialist supplier rather than an ERP solution will enable Leeds to massively improve employee engagement and process efficiencies.

Leeds has varied HR and payroll needs. With a mixture of council and school workers there are a wide variety of pensions, pay cycles and contracts to account for. The council needed a true digital transformation project that would ensure automation for several lengthy manual processes. Given its ability to support all their employee contracts and complex pension systems on one platform, iTrent was a great fit for LCC’s needs. Their decision to choose ‘MHR for Best Practice’ to guide them throughout the project, ensured a smooth integration process.

In addition to the core HR and payroll modules, the council also selected additional tools including onboarding, pension data service, MCR, e-signatures, interactive payslips and employee self-service, PowerBI and analytics. This will help boost employee engagement and experience.

Andy Dodman, Chief HR Officer at Leeds City Council says: “With iTrent we will be able to automate key processes that we previously handled manually, enabling us to transform and modernise the way we work. The close relationship MHR has with Microsoft, and other key partners, along with expertise in integrations gives us confidence. We are looking forward to working together on this programme.”

Anton Roe, CEO, MHR, says: “Partnering with Leeds City Council means we now proudly support over half of all local authorities in the UK. MHR understands their requirements better than any other organisation. Our team delivers complete support to local authorities by understanding their ever-changing needs. By choosing iTrent, Leeds City Council has a platform that can grow, adapt and evolve with them. We look forward to working to support the council in delivering a great experience for their people and a great service to their citizens.”

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