Image
Challenges
The University of Portsmouth recognised the need to transform. They were operating based on legacy; overrun with outdated manual processes that had been in place for years with little to no central ownership. The university needed to transform their operations to better support the changing needs of the institution and its stakeholders.
Solutions
The team at MHR were ‘instrumental’ in the transformation, by highlighting the opportunities to automate manual processes and improve system adoption across all departments. This freed up team members’ time and enabled them to become more efficient and effective.
Key benefits:
- Automated manual processes, saving time and resource
- Improved product adoption, driving efficiencies and ROI
- Improved employee wellbeing
- Enhanced recruitment processes, improving engagement and retention
- Created capacity to focus on improved service delivery
