Download your 2024 payroll industry research report

Any organisation’s payroll team plays a fundamental role in keeping the workforce happy. As the central cog in your payroll machine, we spoke to 400 payroll professionals to find out first-hand what the landscape looks like across the industry.  

Our report on the research takes a dive into what the biggest opportunities are for the sector, how organisations can harness them – and the challenges they may face in building a payroll function robust and fit for the future.

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What does the future look like in payroll?

Several factors in this year’s findings suggest there’s an exciting future for payroll – but only if companies are prepared to invest.  

While real-time information and employee self-service capabilities have driven payroll technology over the last five years, AI and automation are set to have a significant impact over the next five years.  

What do organisations need to know?

  • Why 40% of people are unsure whether they plan to continue working in payroll 
  • How less than half of payroll professionals feel valued in their organisation 
  • The reasons 90% of businesses are still making mistakes that affect their payroll – and how to avoid doing the same 

This report covers:

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Career aspirations

What people working in payroll are planning for their futures, the skills they anticipate they’ll need and how they’d like their organisations to support them.  

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Technology

How the ways a payroll team harness technology has a direct link to the efficiency of the department. 

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Reputation

While working in payroll can be seen as a thankless task, there’s a real opportunity to elevate the reputation of the team within your organisation.