Download payroll's under pressure

Any organisation’s payroll team plays a fundamental role in keeping the workforce happy. As the central cog in your payroll machine, we spoke to 400 payroll professionals to find out first-hand what the landscape looks like across the industry.

The results were clear. With 90% of organisations making mistakes that affect their employees’ payments and 40% of professionals unsure whether they see a future in payroll, there are definitely issues that need to be addressed.

Our report on the research takes a dive into what the biggest opportunities are for the sector, how organisations can harness them – and the challenges they may face in building a payroll function robust and fit for the future.

What does the future look like in payroll?

Several factors in this year’s findings suggest there is an exciting future for payroll – but only if companies are prepared to invest. While real-time information and employee self-service capabilities have driven payroll technology over the last few years, AI and automation are set to have a significant impact over the next five years.

What do organisations need to know?

Why 40% of people are unsure whether they plan to continue working in payroll
How less than half of payroll professionals feel valued in their organisation
The reasons 90% of businesses are still making mistakes that affect their payroll – and how to avoid doing the same

This report covers:

Career aspirations

What people working in payroll are planning for their futures, the skills they anticipate they’ll need and how they’d like their organisations to support them.

Technology

How the ways a payroll team harness technology has a direct link to the efficiency of the department.

Reputation

While working in payroll can be seen as a thankless task, there’s a real opportunity to elevate the reputation of the team within your organisation.