10 March 2022

ITC streamlines HR function with MHR to support shift to remote working

Smartly dressed smiling employee in hallway on mobile phone

Award-winning Irish provider of self -administered pensions deploys cutting-edge People First platform to transform business resilience, organisational flexibility, employee engagement and culture.

Independent Trustee Company (ITC), one of Ireland’s largest providers of self-administered pensions, has selected MHR International, the HR, payroll, finance, and learning expert, to streamline its HR processes to enhance employee experiences and provide one source of data for HR and managers following a change to a fully remote workforce.

Finding its previous solution was no longer suited to its new way of working, ITC has chosen to implement MHR’s acclaimed cloud-based People First platform to unify all HR requirements for its 70-plus workforce. ITC will use People First’s advanced digital functionalities to transform the efficiency of HR management and maintain the vibrant organisational culture it enjoyed when office-based, creating a more connected, resilient, and engaged workforce.

Employees will now be able to update their own profiles, book holidays and access company information using People First’s innovative, mobile-first functionality. This will also accelerate the on-boarding of new recruits.

Using People First’s intuitive design, employees can stay up to date with all company news and activities, increasing individual engagement and employee interaction beyond the normal work applications. Managers will also gain greater insight into workforce trends and easily access data, enjoying the time-saving benefits of a single, real-time, integrated platform purpose-built for the era of remote and hybrid working.

“People First ties in perfectly with the needs and requirements of our company now and in the future,” said Rebecca Lawlor, Head of HR, ITC. “Not being able to meet in person has been difficult, but People First will not only save us much of the time previously spent on HR, it will also boost the interactivity of our workforce and help keep the friendly, approachable environment we’re known for.”

People First’s mobile-first approach appeals to the way dispersed and digitally sophisticated modern workforces operate. Built from the ground up using the latest technological advances, improved data visibility allows HR and managers to unlock new insights for faster identification of potential issues or risks and to inform key strategic decisions across the business.

Anton Roe, MHR Chief Executive, said: “We’re thoroughly pleased that ITC has selected MHR to streamline its HR processes and maintain the active, motivating and friendly internal culture which is so beneficial in dispersed workforces. People First is ideally suited to help thriving organisations like ITC excel as they expand, shift to new patterns of work and overcome new challenges.”

Built for rapid implementation and ease of integration with third-party applications, People First offers faster time to value. Automation and streamlining of many admin tasks in recruitment enables HR teams to focus more on attracting the right talent.

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