Make complex employee benefits easier to manage
WEX helps organizations simplify employee benefits administration, giving HR teams the tools and support to manage complex benefits with confidence while creating a clearer, more connected employee experience.
From everyday benefit accounts and mobile self-service to compliance, COBRA, direct billing and dependent verification, WEX helps organizations reduce administration, improve engagement and give employees greater confidence in their benefits.
Why consider WEX?
- Simplify benefits administration: Bring together benefits administration, employee benefit accounts, compliance services, billing and payment solutions.
- Reduce administrative pressure: Automate time-consuming processes and give employees more opportunities to self-serve.
- Support compliance: Access specialist capabilities for COBRA, ACA compliance and dependent eligibility verification.
- Create greater financial value: Help employees make better use of tax-advantaged benefit accounts while supporting stronger benefits ROI for employers.
Simplify benefits across web and mobile
WEX brings its Consumer Directed Health portal and mobile app together in one guided experience, helping employees understand what needs attention and take action wherever they are.
For HR, that means fewer routine queries and less follow-up.
- View balances, claims, payments and account activity in one place.
- Submit claims, upload documents and track reimbursements on the go.
- Get real-time alerts and guided support with AI-powered claims help and Assist IQ.
Reduce benefits compliance complexity
Complex benefits administration can place extra pressure on HR teams and increase compliance risk. WEX combines automation, specialist support and digital tools to simplify key processes across COBRA, ACA compliance and dependent eligibility verification.
- Automate COBRA communications, elections and payments to reduce manual administration
- Simplify ACA tracking, reporting and filing with dedicated compliance support
- Verify dependent eligibility through configurable audits, document capture and real-time reporting
Want to know more about WEX?
FAQs
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WEX offers employee benefits and administration technology to help organizations simplify complex benefits processes and make them more manageable for HR teams and employees. Its offering spans benefits administration, employee benefit accounts, compliance services, COBRA and billing solutions.
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The supplied WEX material includes FSAs, HSAs, HRAs, commuter accounts, lifestyle accounts, VEBA, tuition reimbursement, voluntary benefits and wellness administration.
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Employees can manage balances, claims, payments and account activity; submit documentation; track reimbursements; and manage cards and alerts through WEX's consumer portal and mobile experience. Guided support includes AI-powered claims assistance and Assist IQ.
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WEX can automate communications, elections and payments while providing participants with web and mobile access, online self-service and real-time payment information. Its tools reduce manual processing and support compliance efforts.
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WEX supports eligibility tracking, ACA form generation and electronic filing, flexible data ingestion and specialist guidance throughout setup and reporting.
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WEX's dependent verification services help employers validate whether enrolled dependants meet plan eligibility requirements. The service can include configurable audit rules, communications, documentation capture, employee support and administrator reporting.
