Benefits administration software

Simplify benefits administration for HR and employees. People First helps HR teams manage enrollment, employee updates, and related processes, along with HR and payroll information. Employees can complete benefits tasks via self-service, while HR can track progress and keep records organized.

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Manage benefits with confidence & compliance

ACA reporting errors carry IRS penalties starting at $310 per employee. That’s before accounting for the hours HR teams lose chasing enrollment paperwork, reconciling deductions, and manually updating dependent records.

People First centralizes benefits enrollment, employee information, deadlines, and records, reducing manual follow-up and keeping administration organized.

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Explore our employee benefits platform

Benefits enrollment & life events

Guide employees through paperless benefits enrollment for new hires and open enrollment. Qualifying life events trigger coverage updates, while HR tracks progress and completion status in real time. Manage online enrollment for new hires and open enrollment. Track employee progress and support updates related to qualifying life events.

ACA administration & filing

Stay compliant with built‑in ACA tracking and reporting. Monitor full‑time equivalent employee counts, track affordability thresholds, and generate 1094 and 1095‑C forms for IRS submission. Proactive compliance alerts highlight potential issues before filing deadlines approach.

COBRA administration

Automate COBRA compliance from notice delivery through election tracking and premium billing. When a qualifying event, such as termination or loss of eligibility, occurs, the system automatically generates and sends required notices, with all records maintained for compliance without manual HR follow‑up.

Spending accounts & eligibility

Support HSA, FSA, HRA, and LSA administration alongside automated dependent eligibility audits. Employees manage contributions and pre‑tax spending through self‑service, while eligibility verification runs during enrollment and at scheduled intervals to prevent ineligible coverage and cost leakage.

Reporting, dashboards, & audit trails

Access real‑time dashboards showing enrollment rates, coverage breakdowns, cost per employee, and overall compliance status. Comprehensive audit trails support ACA, COBRA, and ERISA requirements, giving HR teams confidence and readiness for regulatory reviews without manual preparation.

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Benefits administration handled

People First helps HR teams manage enrollment workflows, employee updates, and benefits records. Employees can handle benefits tasks through self-service, while HR tracks progress and changes in real time. 

Support online enrollment for new hires and open enrollment, and manage qualifying life event updates while keeping HR informed of enrollment progress.

FAQs

What benefits administration tasks can People First support?

People First supports benefits administration workflows such as enrollment and employee updates. Available services and provider connections depend on your US setup.

How does ACA administration work?

MHR USA benefits administration includes ACA administration, with year-round tracking of affordability thresholds and full-time equivalent employee counts, plus alerts for potential compliance gaps ahead of IRS deadlines. Forms 1094-C and 1095-C are generated for filing, and each compliance decision is recorded in an audit trail. 

How is COBRA administration handled?

When a qualifying event occurs, termination, reduction in hours, or loss of eligibility, COBRA notices are generated and sent automatically. Election tracking, premium billing, and compliance records are maintained without manual HR intervention. The process runs, HR teams stay informed, and compliance is covered.

What can employees do through self-service?

Employees can enroll in benefits, update dependents, submit claims, check account balances, view coverage details, and access digital insurance ID cards without raising an HR request. Benefits decisions and changes are handled directly by the employee, reducing the volume of queries landing on HR’s desk.

How does benefits enrollment work for new hires?

New hire benefits enrollment is guided and online. Employees are walked through plan selection from day one with no paper forms, no manual HR processing, and an automatic confirmation sent to both the employee and the HR team once enrollment is complete.

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