How to build a high-performance organization
The most successful organizations don’t leave performance to chance. They make deliberate choices about how they work and empower their people.
As the bar for success rises, US businesses are under constant pressure to boost productivity, drive growth, and stay agile. To keep up, business leaders need a strategy that puts both people and technology at the heart of their operations.
So, what sets a high-performance organization (HPO) apart? According to global thought leader and HPO expert André de Waal, an HPO is one that consistently outperforms its competitors over five years or more – not just in financial results but in all aspects of success. But high performance isn’t just about hitting targets. It’s about creating the right balance between people, technology, and a long-term vision. And that long-term thinking is key to navigating challenges and staying resilient in an unpredictable economy.
Our latest research highlights a major disconnect: While 91% of employees consider themselves high-performing, only 51% of business leaders agree. That’s a significant gap. The key to closing it? Strengthening the foundations of your organization, which sometimes means unlearning outdated ways of working.
The DNA of a high-performance organization
De Waal’s research identifies five key traits that set HPOs apart:
- High-quality management – Strong, consistent leadership with a clear vision for growth
- Openness and action orientated – A culture that values employee input and encourages action
- Long-term commitment – A focus on sustainable success, not just short-term wins
- Continuous improvement and renewal – A mindset of learning, adapting, and innovating
- Workforce excellence – Hiring and developing top talent that aligns with company goals
Breaking through performance barriers
Many organizations struggle to reach high performance due to inefficiencies, team friction, and outdated technology. In the US, where speed and innovation are critical, technology can be a game-changer, but it’s not the only answer. As de Waal puts it, "Without technology, I don’t think you can become an HPO, but it’s not enough [on its own]. It’s got to combine with the people." That’s why a people-first approach is essential, with technology enhancing (not replacing) human capabilities.
How People First can help
MHR understands this balance. Our People First platform is built to help organizations achieve and sustain high performance by providing real-time data, seamless communication, and smarter decision making. We know that success isn’t just about short-term gains – it’s about building a strong, sustainable future.
We enable our customers to achieve long-term high performance through the power of our people and finance platform. Our People First platform helps businesses by:
- Providing real-time insights – Make informed decisions with real-time data analytics
- Enhancing collaboration – Break down silos and keep teams connected with integrated communication tools
- Enabling continuous learning – Support employee growth with personalized development pathways
In a rapidly evolving market, long-term thinking is more important than ever. By putting people first, embracing the right technology, and fostering a culture of continuous improvement, businesses can achieve and sustain high performance, ensuring success in years to come.
High performance isn’t a final destination; it’s an ongoing journey. If your business is ready to take the next step, investing in the right tools and strategies is key.
Future focused? Sign up for our free World of Work 2050 webinar series and explore expert insights on high performance with André de Waal. Plus get instant access to past episodes and new ones as they’re released.
