Take charge of case management with People First
Case management shouldn’t feel like spinning multiple plates. People First simplifies the process and brings clarity, control, and connectivity to your case management. Whether you’re addressing disputes, tracking employee interactions, or ensuring compliance, our platform empowers you to take control.
Reduce complexity
Streamlined data capture and compliance
Capture real-time data without the headaches of multiple systems. No need to sift through endless paperwork either. Every detail is logged and accessible when and where you need it most.
Protect sensitive data
Gather scattered information within People First, keeping everything organized in one secure spot. Built-in security profiles for case owners and administrators mean sensitive information remains protected.
Track actions
Keep your cases organized with actionable insights. People First enables you to track next-action dates and due comments with ease. In-app notifications ensure case owners are always updated, eliminating missed follow-ups and keeping your workflow moving.
Features that let you lead the way
FAQs
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HR case management is the process of managing employee queries. Most examples of this are fairly simple, such as handling PTO requests, but there can be more complex cases like managing long-term sickness or handling grievances.
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Good HR case management leads to faster issue resolution, better workflow and consistent documentation. The latter in particular can ensure compliance with your legal obligations.
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The most important element of HR case management is consistency. Employees need to be able to trust that their cases will be handled in the same way as their colleagues'. In addition, keeping data secure is vital, as case management often involves handling very sensitive data. Only those who need access should have it.
