Say goodbye to repetitive tasks
Chatbots provide an easy way to find what you need when you aren't familiar with a system or website. For organisations, they can save significant time and money by freeing teams from handling repetitive tasks and questions, while maintaining high service levels with simple handovers to a person where necessary.
Conversational and interactive chatbots are integrated into our HR and payroll platforms but they can do much more than that. We've taken this expertise and applied it to a whole host of applications to support your needs, from managing recruitment, to FAQs, to qualifying leads on websites.
Find out more below about:
- The benefits of chatbots for your business and how easy they are to use
- The types of bots we can build for you, whether you use our platforms or not
- How our digital assistants integrate with iTrent and People First
What are the benefits of chatbots?
We've built chatbots for pension FAQs, recruitment, booking time-off or finding the best time to have a meeting for your team. The possibilities are endless. Here are some of the advantages of delegating your often time-consuming tasks:
If a user can use Whatsapp they can use a chatbot. Requests are made in simple conversational language and the information is retrieved immediately.
Reduce the amount of time spent on repetitive tasks and free up your HR team for more added-value actitivities. Simplify interaction with sites or forms to a simple conversation.
Single source of information
A chatbot can become the single source of information on any subject, finding information across disparate systems or departments and instantly providing answers, with hand-offs to real people where needed
Our chatbots can be accessed through our software, mobile apps or in the chat services your team uses every day like Slack or Teams, ensuring that critical information is always at your fingertips
Get in touch for a your free, no obligation quote.
Chatbots built for you
Chatbots come in all shapes and sizes, and we can help you find the one you need to excel. We can provide you with an out-of-the-box solution, let you customise one of our bots to suit your requirements, or build a bespoke bot for you from scratch. The possibilities are endless.
Whether you want to offer 24/7 customer service support, streamline recruitment, provide an FAQs hub or get a digital PA for setting up meetings, we can help you create the bot you need.
iTrent digital assistant
Allow employees to book holidays, arrange check-ins, set priorities for their day or even complete their expenses using their phone's camera - from anywhere in the world, quickly and easily. The iTrent digital assistant, integrated into our integrated HR and payroll platform, delivers a new standard in employee self-service where your people can manage their information as simple as sending a text.
People First digital assistant
The People First digital assistant accompanies an employee through their working day, ready to answer any of their questions and help them manage their time effectively. The chatbot is integrated into People First's HR platform, and can be accessed via desktop or mobile, giving users easy access and full control of their personal information.
“We are now more efficient. It has enabled us to look at removing the transactional element from many roles within the team and focus on developing the skills of our people so they can deliver more value-added services to the business, which will make a significant difference to our customers.”
“Feedback from employees has been very positive. They love its functionality and the fact it replicates the user-friendliness of social media messaging apps like Whatsapp means it has fitted seamlessly into their lifestyle.”
Explore our solutions
From the blog
9 July 2021
MHR not affected by major global cyber-attack
The attack encrypted vast amounts of data, taking many organisations offline. The attackers have demanded $70m for the key to decrypt the data. The root cause of the attack was…
24 June 2021
Is ERP really delivering the value you need?
Enterprise Resource Planning (ERP) has been a popular business solution since the 90's. Its all-encompassing; streamlining day-to-day business activities – including accounting, finance, procurement, project management, supply chain, and manufacturing…
16 June 2021
Unlocking Your People Data Pays Dividends
HR systems such as iTrent are home to a rich seam of valuable data. Here's a closer look at how widening the accessibility of people data can bring benefits right…