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13 April 2021

4 learning trends to manage your way out of the pandemic

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4 learning trends for 2021

We take a look at the current trends that organisations need to consider when managing learning and development in a post pandemic world.

I think we can all agree that 2020 was a year like no other we have experienced before, or ever want to again. It has left many organisations with a dilemma of a disparate workforce that still need to be engaged and energised as much as or, arguably more, than they were when they are coming into the office every day. 

One of the priorities for this year will be retaining talent in organisations and this is where learning has an increasing role to play in the recovery from the pandemic and shows how critical it is to choose the right learning approach to take the business forward.  

Many employees have had to adapt to not only working but learning from home and while it has closed the digital skills gap it is imperative that any organisation recognises this significant change and adapts their learning offerings accordingly. It is not simply a case of moving all your existing offerings online or replacing traditional classrooms with virtual classrooms. 

There are several key trends that organisations need to bear in mind when developing learning offerings for the post pandemic world: 

1. Microlearning  

Small bite-sized pieces of learning that contain just the necessary amount of information to help learners achieve a goal. The power is in the simplicity as it addresses the needs of an individual learner and can be completed anytime, anywhere. Chatbot technology can be used to embed and underpin this. 

2. Learning at the point of need 

Where a learner will look for content that helps them to resolve a particular issue at the point that it arises. As individuals we use this everyday without even thinking about it to resolve issues and it has become the norm to search for an error message and follow the steps on a YouTube video to resolve it. 

3. Learning in the flow of work  

Allows learners to consume content while they are performing their normal daily tasks. The learning tools can be embedded into standard workplace applications such as Teams or Slack and can be there whenever called upon. 

4. Adaptive learning 

Uses computer algorithms to adapt to the unique needs of an individual learner and deliver customised learning resources and activities. There will be several pathways to the same outcome, but the algorithm will select the most appropriate one. 

While these methods all have their own merits, it is important to remember that this is not a one size fits all solution and a combination of each of these methods will help organisations to create a truly blended approach for learners. 

When creating their blended approach, organisations will need to look at harnessing the power of a Learning Management System (LMS) which should be used to underpin whatever approach, or combination of approaches that any organisations chooses to implement. 

Visit the MHR Academy to discover how the right LMS can help you retain and develop a productive and committed workforce within your organisation. 

Alan Mullen Image

Alan Mullen

I joined MHR as a Learning Product Owner, the People First product, in February 2021. I have over 20 years’ experience in Learning and Development across a wide range of industries and I am looking forward to bringing that knowledge and experience to improve the current learning offering within People First.

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