Bite size consultancy services

Let us take your pressure away with help from our experienced consultants

Now more that ever, you may be experiencing a limit in system administration resource, higher project demands, or perhaps your in-house teams need additional support and knowledge in niche areas.

We recognise that there are many challenges being faced by organisations at this time of uncertainty. With so much new legislation, additional health and safety requirements in workplaces to maintain social distancing and more scrutiny over resources, it can be difficult for teams to keep on top of system maintenance.

Perhaps you need to configure changes to your pension scheme, pay calculations or absence reporting in light of furloughed workers and changes to sick pay. Even if you’re not sure exactly where you need help, our expert team can offer support and guidance to ensure your system always meets your needs.

To aid you, we can offer bite size consultancy to bolster your teams around specific requests or issues, saving time and freeing up your resources for more critical tasks.

Contents

How does it work?

  1. Contact your CRM about your consultancy needs.
  2. A member of our consultancy team will get in touch within 48 hours to discuss your exact requirements and system configuration.
  3. We’ll provide a quote, and after signing the contract, we’ll complete the project within one week.

Covid-19 holiday carry forward

With Coronavirus and the changes to holiday entitlement rules, you may need to change your carry forward rules. For example, if your rules allow carry forward for a set number of hours or days, we could amend the system to stop the carry forward of leave for the next two years. You will then be able to manually data load the carry forwards for the next two years only, and iTrent would then revert back to your default rule.

Ending vacant positions

Do you have lots of positions that are getting in the way and distorting reports? We have a service to end these positions for you.

Display salary in ESS

Did you know you can now display an employee’s salary in ESS? This includes the annual, monthly, hourly salary or a combination of them all.

Leavers' P45s and payslips

When an employee leaves the business, with iTrent you can give them access to ESS for a number of days after leaving, which will enable them to get payslips and P45s without having to call HR for the information. This could help with the experience for leavers and reduce unnecessary calls.

Cost code descriptions

Do you use or want to use ESS timesheets and let employees enter cost codes to charge to different parts of the business? The new iTrent functionality means that you can now attach a description to the cost code for a department to allocate their costs, so an employee can search without having to remember the cost code.

Automation

Do you need help automating your main iTrent processes, allowing them to run overnight or at weekends, so that the output is there when needed? We can show you how to create batch jobs to automate the processes.

Report sharing

Did you know that once you have run a report you can share it with other people rather than having to run it again?

Interested? Contact your Customer Relationship Manger for more information.

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Additional resources

Consultancy

HR consultancy

We understand that HR and payroll implementation programmes can be costly and time consuming, which may put you off changing systems. Our fixed price, fixed timeline and fixed outcomes approach gives you complete confidence that your project completes on time without any extra costs or delays

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Strategic consultancy

Strategic consultancy

Working in partnership with you, we will review your HR and payroll processes and provide recommendations for how to transform and take your business forward, with the knowledge you need to get things right.

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Customer support

Customer support

We provide continued support and guidance with your MHR products and services. As a customer, you’ll have access to a 24/7 portal, a technical helpline, an Assist programme for rapid response support and a range of different consultancy options for automation and configuration upgrades.

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Other glossary sections

iTrent tips guide

Get the most out of iTrent with our handy hints and tips guide

We’re constantly developing iTrent to help you keep up to date with the evolving world of work. We understand that time (and money) is precious, so having a platform that can help you be more efficient is crucial. iTrent is one of the most comprehensive integrated HR and payroll platforms on the market and we want to help you to use it to maximum effect.

So, our team of experts at MHR have pulled together their top hacks for getting the most out of the platform. You may know some of these already, but some may be new. Read on to discover our top tips to make your life easier!

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MHR Assist services

Get immediate, remote support from our team of experts

Purchase ‘hours’ of support from our expert team of consultants to get the most out of your system. Our Assist service provides rapid response guidance to help you maximise the value of your platform and realise greater benefits within new release features, technological fixes, ad-hoc system administration support and remote configuration across a range of workflows. Our team are on hand to provide your organisation with additional assistance when you need it.

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What is an ERP system?

Is an ERP system right for your organisation?

Confused or concerned about ERP systems? Looking for a HCM that really supports your people needs? Let us explain what an ERP is, the pros and cons of this type of system, and alternative options, to help you get the best system for your needs.

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What is employee onboarding?

What is employee onboarding and why should you care?

From the initial recruitment to six months in, manage your employees’ development as they settle into your organisation’s culture. A bad experience is going to cost you.

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Emergency payroll support

Don’t get stuck in a payroll emergency

Sometimes things go wrong and unforeseen circumstances can lead to major disruption. With a critical function like payroll, you can’t afford to be taken offline when your employees need to be paid.

Let MHR protect you from these risks with our emergency payroll support. We provide you with the reassurance of business continuity for your payroll in the event of a problem such as unexpected absences, resignations, organisational restructures, power outages or even natural disasters.

We can provide an expert payroll consultant to run or support payroll processes in a timely and efficient manner until you have restored your resources.

No matter how prepared your organisation, you can’t predict every potential problem that may arise. From temporary absence to widescale disruption from a global pandemic, our services give you the confidence that no matter what, you’ve got a reliable partner to back you up and keep your payroll running.

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Remote working tips and advice

Tips and advice for working from home

Many organisations had to rethink their approach to remote working during the Covid-19 pandemic. As remote working and virtual teams become the norm, employers must maintain a level of connectivity with their remote workforce to ensure continued productivity and engagement.

On this page you’ll find some practical advice and guidance on how best to manage working from home.

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Implementation services

Your choice: remote or on-premise implementation with professional delivery

At MHR we believe in ensuring that you get the most out of your investment. When you purchase a platform or service from us, whether it be HR software or payroll software, we will ensure that we work with you in your preferred mode to ensure your success.

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Engaging your remote workforce

Tips and advice for keeping remote employees connected and engaged

As businesses continue to review how they operate, there is one thing that the current situation has taught us, that remote working at scale is possible. However, it has also thrown to light the importance of keeping people connected and engaged.

On this page you will find some practical tips and advice on keeping your people connected.

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Coronavirus support

Here to support you when you need it most

The Covid-19 crisis brought many challenges for businesses. Shifting entire workforces to remote working, dealing with furlough and keeping business culture alive. As we continue to deal with uncertainty and what is becoming the new norm, there are still significant challenges that you will have to face.

MHR has several solutions to help you not only with ongoing guidance and support, but with services to help you with business continuity and save costs.

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