women with tablet in shop


Supporting you to improve profit
margins and reduce admin.

HR and payroll for retailers

There are many different retail groups from supermarkets to car dealerships and everything in between, but you face many similar challenges.

There’s managing an ever-changing labour pool, from their recruitment and training to their retention and motivation. Then there’s ensuring different workers on different contracts are paid accurately and on time. And, above all, there’s your need to focus on putting your customers first to increase your sales.

Our range of software and services are designed to help free your employees from the burden of admin so they can focus on delivering exceptional customer service to increase your sales.

We can help you with:

  • Streamlining your workforce management to effectively manage rosters and shifts
  • Automating your payroll processes to save time and improve accuracy
  • Finding ways to motivate your team to improve productivity and retention
Mobile and Laptop display with iTrent

HR and payroll to meet the challenges you face

Our specialist HR and payroll solutions support retailers of every type and size to help you reduce your admin and improve your employees’ effectiveness. So instead of being burdened by time-consuming admin, you can focus on delivering an exceptional customer experience. We can help with:

Enhance recruitment

Maximise your people investment by improving your recruitment processes, including sourcing high quality candidates, screening and on-boarding new employees to boost retention

Manage shift patterns

Set employee schedules to meet fluctuations in demand. Integrated with Time and Attendance and absence management features, you can manage and maintain your people to meet every contingency

Ensure accurate wages

Avoid manual payments and ensure everyone is paid accurately and on time regardless of shift patterns, flexible hours and overtime

Engage your employees

Self-service allows your employees to manage their profiles, book holidays and access documents with full visibility of their information. They can even clock-in and out securely with a push of a button

Provide personal assistants

Our HR chatbot function helps you automate your processes providing a faster, more efficient way of dealing with your day to day requests through your own virtual HR assistant.

Harness your data

Gain insight into how you employees’ time is being used most profitably and reveal where improvements can be made. Analysing your workforce data plays a vital role in ensuring your people’s time and skills are being used to the best effect

Retail worker on laptop and writing.

Unlock the value of your people

Web recruitment gives you the foundations to reach a wide pool of candidates efficiently across multiple social media channels to get as much visibility as possible.

You have the ability to access one of the largest networks of job boards, critical for your company advertising. You can track advert statuses and responses and provide reports to analyse the success of your process.

With recruitment, web recruitment and onboarding all integrated into our specialist HR platform, you can make sure that your candidate experience is as seamless as possible, improving recruitment and retention to save you money.

iTrent chatbot

You choose the HR solutions you need

Only paying for what will add value. Our HR and payroll platform iTrent features employee self-service and chatbots, allowing your people to update their records, access payslips, request holidays or even clock-in when they’re spread out across multiple sites.

Avoid spending hours on time-consuming admin and find cost efficiencies so you can focus on your customers.

Ensure full compliance

Improve compliance and data security

Guaranteeing data security and compliance is an increasing challenge, especially for organisations with multiple sites who may not have a dedicated resource.

Our cloud-hosted HR and payroll system enables you to store all your employee records and documents in one central and secure location. This makes it easier to stay on top of compliance and data protection rules as well as reducing admin for HR and payroll teams by avoiding repetitive data entry.

Our solutions are backed up by state-of-the-art data centres with prevention technologies and disaster recovery so you can have total confidence in how your employee data is stored.


Case study: Missguided

Missguided, the fast-paced global fashion brand employs over 400 people in Media City, Manchester and its Middle East stores. As a thriving and successful e-commerce business, Missguided is all about empowerment and inclusivity in its employees, attitude, and audience. 

Learn how MHR transformed their HR and payroll processes and delivered a better employee experience.

Our services make the difference between great software and great solutions

We offer several services to ensure you get the most value out of your HR and payroll solution. Our fully trained experts will work with your team to implement the best Retail HR and payroll software for you.

Benefit from:

  • Fully customisable consultancy. Book in as little as 15-minute blocks, our experts can help you optimise and enhance your software and services. as well as provide full system reviews. 
  • A variety of training courses to support your learning, either on site or at our head offices. 
  • 24/7 access to our Service Cloud, packed with guides and documentation, to ensure there’s support available to you whenever you need it.